Our client, a growing manufacturing company, is seeking a hands-on Quality Manager to lead quality operations and drive continuous improvement across the facility. This position is responsible for overseeing the Quality Management System (QMS), supporting inspection activities, managing quality staff, and ensuring products meet customer and regulatory requirements.

Location: Haverhill, MA, Onsite

Schedule: Monday-Friday, 1st shift

Salary range: $110,000-$135,000 + Benefits (depending on experience)

Responsibilities

• Lead all quality assurance and quality control activities.
• Manage and develop quality inspectors and technicians.
• Perform and support inspections, dimensional checks, and First Article Inspections (FAIs).
• Maintain compliance with ISO 9001 standards and internal quality procedures.
• Investigate quality issues, customer complaints, and nonconforming materials.
• Lead root cause analysis and corrective action initiatives.
• Partner with Operations, Engineering, Production, and Supply Chain teams to improve quality and reduce waste.
• Support internal audits, customer audits, and supplier quality activities.
• Track and report quality metrics and performance trends.
• Promote a culture of continuous improvement and operational excellence.

Qualifications

• 7+ years of quality experience within a manufacturing environment.
• 3+ years of quality leadership or management experience.
• Strong knowledge of ISO 9001 and quality management systems.
• Experience with dimensional inspections, First Article Inspections, and precision measuring equipment.
• Working knowledge of quality tools including FMEA, SPC, MSA, 8D, and Root Cause Analysis.
• Strong communication, leadership, and problem-solving skills.
• Bachelor's degree preferred but not required.
• Background check & Drug Test required
• U.S. Citizenship required

Preferred Experience

• ASQ, Six Sigma Green Belt, Black Belt, or similar certification.
• Lean Manufacturing and continuous improvement experience.
• Plastics, fabrication, machining, thermoforming, or precision manufacturing background.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.